b) “second-level support”: these support services designed to facilitate basic support services to end-users of the client`s software, including, but not limited to: (i) that the software and system do not end in an unusual way or give invalid or erroneous results as a result of date data , including dates that represent or refer to different centuries or more than a century; 2.1 Assigned tasks. [The Client undertakes to perform all tasks assigned to the Client, as specified in this Contract, and to provide the developer with all the support and collaboration necessary to complete the plant in a timely and efficient manner and to execute all modification requirements. The customer is responsible for making changes or additions to the client`s current systems, software and hardware that may be necessary to support the operation of the software at their own expense.] Enter the name of the company that buys the software. 8.4 No third-party guarantees. The developer does not accept explicit or tacit guarantees for products, software, content, devices or hardware purchased from third parties. Enter the desired time for the customer to make an early termination for no reason. A lawyer may decide whether this provision should be included and for a reasonable period of time. Consider discussing this provision with a lawyer if developer does not want the client to terminate the contract for any reason or reason. b) require, at all times and without notice of any type of developer, that they give the client unlimited access to all aspects of the development process, including, but not only, meetings, conference calls, correspondence, source code and object, in order to observe and review the developer`s operation. A provision in the agreement that explains how disputes between the parties are resolved is an absolutely important concept. Out-of-court resolution of problems can save a lot of time and money and often gives the parties a more desirable outcome than leaving the decision to a judge.
There are two methods of dispute resolution to choose from: software specifications are like a plan that illustrates what is being created and as a guide to determining the satisfaction of the finished product. Implementing detailed software specifications in a software development program reduces the likelihood of disputed misunderstandings. Knowing in detail what awaits him, the customer is less dissatisfied with the final result or withholds payment. It is important for the developer to clearly tell the customer what they are planning, but the developer should then prepare a specific technical specification. CONSIDERING, developer is active in the development of computer applications and has specific technical expertise in the development, development and control of software and related materials used in web and mobile applications; and 1.4 Support and maintenance. All support and maintenance services, updates, versions or new releases will be concluded as part of a separate agreement between the parties. The rights or maintenance or support obligations for third-party products or devices that are used in the software and are available through suppliers or manufacturers of such content and devices are assigned by the Developer to the Customer.